Refund & quality of work Policy

We normally don’t accept advanced payment before we start the work, with the exception of Gift Certificates. 

Our prices include travel, labour, chemicals and machinery costs and other related business costs. Once a service is provided the customer is given the opportunity to inspect the vehicle. Once a detailing service has been provided the customer gets legally bound to pay Tropix Mobile Detailing Cairns. We give customers enough time to assess our work and do the payment. Once the sale is supplied customers can’t get any refund for the service already provided. This is a service industry and once the service is already provided and completed no refund for change of mind or unsatisfactory work. Refund will only be accepted before our service is provided in cases like gift voucher or client has already paid in advance before the commencing of the job. In these cases refund will only be provided considering the above cancellation policy with original receipts provided.